The delivery and installation were flawless, but communication by Home Depot on the install procedures was non-existent. THE HOME DEPOT® currently stands as one of the strongest competitors in the appliance repair industry. Home Depot Installed Services. If installation services are available in your area and with your product, you will have to pay an additional fee for installation. Been a customer for years and spent many $000s with them but I'll never go back there again for anything. ! If you're remodeling your home or replacing older products, let us do it for you. I wanted a plain, mechanical controlled dryer, not anything fancy. If you plan on spending over $1500 at Home Depot, go to the contractor desk and ask for a discount. Will hire someone local! If I had known that... Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, Appliances: When to Repair and When to Replace, Early Warning Signs Your Home Appliances are About to Fail, Appliance Care 101: Types of Appliance Warranties, Appliance Replacement if Unable to Repair, Broad range of home services and home improvement projects, Network of experienced, licensed and insured, contractors, 2,200 stores in the U.S., Canada, and Mexico, Installs and services all brands and equipment models. A Home Depot Installer can install a built-in gas stove in any reasonable location, including where your electric stove used to go, as long as a gas line connection has been installed there prior to your appliance installation appointment Was told it had to go thru Samsung, After hours and hours and hours of going back and forth following up, my washer is still not fixed and won't be fixed till 9/7. We value your privacy. Terrible Customer Service Process, Which is great for LG. Get buying tips about Appliance Stores delivered to your inbox. Why work with us? Be wary of warranty and resolution. This company is not yet accredited. Get it Installed Home Depot Appliance Delivery & Installation - Overview. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. But they have to get a replacement from LG warranty services. FIX Appliances CA™ is the best-rated appliance repair company. We ordered on July 7th and were told the items would be available on Aug 30. I have since found out that Home Depot doesn't actually *sell* appliances, so much as deliver them and then foist the entire support plan onto the manufacturer - in other words, if you buy a washer dryer from LG and it turns up defective or damaged, then you're talking to LG and *not* Home Depot. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. Package deals: This is a HUGE difference, as I found out. Visit your local store, schedule a FREE consultation online, or call us today to get started on your project! Get it Installed Home Depot Appliance Delivery & Installation - Overview. Instead of me having to go in person to a store 2 hours away, or having to order it in person from the local store and have it shipped to the right location, the customer service rep worked with me and found a workaround saving me the time and energy and giving me an equivalent price to what I'd have gotten with my discount. Yesterday (July 17th) it stopped working. A link has directed you to this review. Home Depot Contractor Services Review . Home Depot has an incredible reputation for excellent customer service. Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. If Home Depots sells LG or any other other products, they need to Assure and Reassure Customers that they back up the products they sell and not give us a run around and excuses to protect LG. Total waste of money! Funny. 2. All Rights Reserved. THE HOME DEPOT® can repair and install any brand of appliance. Ours broke down 10/28/20. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. Purchased the 30 inch Cosmo oven easy to install and very nice. The only troubleshooting the tech told me was to unplug the fridge for 2 hours and plug back in. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. Thank you, you have successfully subscribed to our newsletter! In addition to the basics like a fridge and stove, Home Depot also carries things like wine coolers. Our content is intended to be used for general information purposes only. Bought an LG washer in July. Home Depot. Don't buy your appliances here. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Our content is free because we may earn a commission when you click or make a purchase using our site. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. After 2 attempted installations of a Bosch 100 Dish Washer, it remains uninstalled and unresolved. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. She tried to make me reschedule, but I told her I was sick and tired of this and that I was going to let my Home Depot know about what they were doing. Our Comments Policy | How to Write an Effective Comment. Thank you Home Depot!! Home Depot need to end their contract with them. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Free delivery: We know we can only be successful if we take your trust in us seriously! Unprofessional! Home Depot was more interested in getting their Credit on Our Defective Unit and when we asked about our replacement unit when they requested label for defective unit, was told have to wait until 1/25/21 and Home Depot did not follow up, as Promised. Every time I go there, they always have someone to help me - Brian who works at lighting and Judy from blind section, and Mike from appliances. Didn’t work. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. Share: categories. Home Depot is a popular home improvement company that offers customers various services such as construction products, tools, and services to repair critical appliances in your home. Home Depot HOME SERVICES - Tankless Water Heater Installation Currently loaded videos are 1 through 15 of 37 total videos. Original review: July 13, 2020. Skip to collection list Skip to video grid. Write a Review . When they did this for the 4th delivery scheduled, I told them I didn't believe they'd ever come. The following companies are our partners in Appliance Repair: Modernize, and Repower. Measure twice, install once. He reported it to a manager by the name of Nicole, who was supposed to call me. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. I did see a truck pull in front of my neighbour's house across the street and went out to check. We have experts to help you design the layout for a dream kitchen or deck that fulfils your needs. Reviews by rating (past 12 months) Great. I order a refrigerator on 9/8/20. I live in Nevada and contracted with The Home Depot (THD) home services to replace all our windows & sliding patio door with LoE 366 glass coated with sound & security laminate. Home Depot not only matches their competitors prices, they also offer an extra 10 percent off if they match the price of a competitor. Price match plus: Like Reply. Home Depot. How well a company responds to Service Requests and Reviews. 1-888-242-0777. ☎️ Call us: (888) 242-0777 . Water drips into the main drum continuously. Hello, Thank you for taking the time to write this review, We are happy to hear you are pleased with the service. 1-15 of 37 First page loaded, no previous page available For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. The order was filled in three weeks expected in this covid time. For your convenience, we provide installation services for an additional fee. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Called Home Depot too, let them know what had happened. Also wouldn't let me rent it without also renting their truck - more money - even though last time I had a 10-foot brake of this type I loaded it into my car by myself with no problem. This high-quality kit includes a power cord, water hose and other accessories to ensure a flexible and reliable connection for your next home installation project. Home Depot Service Repair Appliances . Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. We took advantage of the sales on July 4th and ordered 3 LG brand kitchen appliances online, after looking at the models at the local store. Dishwashers, microwaves, cooktops, wall ovens, slide-in ranges, drop-in ranges, gas ranges, gas dryers, range hoods, garbage disposals and trash compactors can be installed by a Lowe's third-party qualified professional. RUN WHILE YOU CAN. View more Home Depot licensing information . 0. arakirukan. On each delivery morning I got a phone call from Allentown delivery saying that their truck broke down. Get full support from skilled professionals. Toll-free Number. Called HD and was told time up on return. I was purchasing a new appliance for my home online but I'm currently located 2 hours away. We recommend the THE HOME DEPOT® for anyone with appliance repair needs, but more so for consumers looking to enhance their repairs with home improvement or renovation projects. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. On the other hand, customer feedback is considerably low by comparison, owing to a sizable number of negative reviews and a bad 1.9 Trustpilot score. With locations around the world, Home Depot has become a household name. How well a company responds to Service Requests and Reviews. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Average. Not Helpful. the worst service I have seen, they came 7 days after the emergency happened and reported and ask for another 5 business days for the part then we need to schedule the installation that might take about 5 other business days. I have a security cam, and it shows NO ONE CAME TO OUR DOOR! Warning do not buy from Home Depot can not trust them a bunch of crooks . Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Home Depot ranks 10th among Home Decor sites. Called to complain, all they can do is reschedule, not a help as I had my current one sold and the person coming to pick it up today. You will need to purchase a male plug and install very easy task to complete. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. They do not answer emails. The cost was our decision to purchase the double wall oven. It has been almost 2 months since we had this covid-19 outbreak. As each delivery was confirmed by phone by RAI (their Allentown delivery branch), I confirmed the dates and made sure the entire day was free for these people to bring my appliances. Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. Extended warranty available: 122 reviews of M&M Appliance Sales and Service "I recently purchased several appliances through M & M. I started by researching via the internet what I wanted. Four hours of dealing with Head Office and only resolution was refund of our money...and we got the fridge and deepfreeze from Trail Appliances the next day. Yet online, it shows the same model is in stock, and can be delivered today! Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. Like. 1.5. www.homed epot.com. What's worse is that they documented in their notes that THE CLIENT RESCHEDULED and used that as the reason for not delivering. Then the delivery date was revised to Sept 30, and then Oct 30, and then Dec 4 almost 5 months after the purchase. I cannot get the fridge to stop rolling all over the floor. Last edited by FreeChickenDinner October 8, 2018 at 06:18 AM. So Joe gave me 4 delivery dates spread throughout December 2020. We value your privacy. I would never go to HOME DEPOT again. Poor. Just wanting folks to beware if you need your appliances soon. Home Services at The Home Depot has everything you need for your installation and repair needs. The purchase price of an appliance is just one element of the total cost including delivery and installation. We use Home Depot a lot so this review is for their large appliance department. We called and reported the problem the same day, and were told it would take 6+ weeks until new washer was delivered from LG warranty services. Doors are easy to remove which we like for easy cleaning. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Fit your new appliances in your space. The contract was signed on [protected]. Instead of requesting a Replacement Refrigerator, which would have Prioritized our concerns and order, Home Depot was instructed by LG to Credit Defective unit and place a new order, which placed us last in Line. DO NOT EVER order appliances from Home Depot unless you can walk out the door with them. What is a tankless water heater? Average. THE HOME DEPOT® can provide maintenance services for HVAC systems and a few other select appliances. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. After no contact from THD for over a month, I called to find out when the windows would be delivered. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I read the reviews of Reddaway the company that was to deliver my bed and they have negative reviews. Fast forward to a month ago. I also got a phone call Monday 4th from Terry of the Allentown delivery department, apologizing for the truck not showing up on Sunday due to bad weather (which it was not bad weather that day!). Helpful. Skip to collection list Skip to video grid. Lowe’s installation services make your next home renovation project simple and convenient. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. Depot Repair Services LLC . This kits components have been thoroughly tested and are backed by a 5-year limited warranty. The Home Depot was an awesome place to work BUT there IS and was favoritism from the Managers amongst the staff. Meanwhile, Terry informed Home Depot that the truck did come to my house on Sunday, and that I was not there!!!! Home Depot would rather upset a Loyal Customer than upset LG. Toronto & GTA. Lesson learned but we were able to get most off with acetone... great not to have to buy a new dishwasher again! They are also threatening to send my appliances back to GE! Tried to rent a metal brake from Home Depot. For any questions, please contact our Appliance Support Hotline at 1-877-WIN-WTHD. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Get Email Offers. Home Depot. They say we need a bigger stronger one. Would I purchase from Home Depot and another Cosmo Appliance yes because it is American made! When choosing Best Buy, your appliance will be delivered or installed by either Geek Squad or one of our authorized third-party contractors. We had agreed that I would get delivery of the items as they came. Refrigerator. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. Their loss? I AM A SENIOR CITIZEN AND DISABLED. Home Depot Repair Service Fridge . Ordered in October 2020, found out early January 2021 that they actually had NOT ordered the fridge (their explanations up that point was that it was "back ordered". 0. Home Depot reordered 11/20/20, promised delivery date 1/25/2021. Home Depot uses third party contractors and nobody wants to take any responsibility for not having parts or qualified people to complete what you pay for when you purchase the appliance. Delivery was scheduled for 11/6/20. Home Depot (no Bosch dishwashers) and Best Buy (no Electrolux laundry) also have comparably affordable and flexible delivery, installation, and … By the same token, both stores received a fair number of five-star reviews that praised helpful and friendly staff. Cannot reach service warranty line. We do not recommend Home Depot for Appliances until they have more control of Customers Concerns/Dispute Process Through Vendors and make Home Depot Customers More Important than a Vendor. We have had our kitchen aid dishwasher about a year now and really like it. Compare Home Depot and Appliances Connection pros and cons using consumer ratings with latest reviews. Their whole customer service and warranty dept. Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. I already loved Home Depot and their support for military but now I love them even more and will be telling all my friends! Details Ask for 12 Months No Payments and No Interest. THE HOME DEPOT® opened its doors in 1978. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. So instead of waiting (an estimated) 4-6 weeks for hot water, we went to Home Depot and had a new unit installed the next day. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Now we have the deep freezer replacement and it is not freezing properly and it's under warranty still. The men who brought the appliance had no clue, they were not employees of Home Depot, but hired out to make deliveries. if it doesn't work the money back and no replacement. For more information about reviews on ConsumerAffairs.com please visit our Offer valid only on contracts signed between June 18 and August 5, 2020. They allowed me to pay for installation and parts for the installation and are now telling me that I need to have a contractor come to my home to install an outlet for a dishwasher that can be installed with an outlet or hardwired. Calling Frigidaire to day. They URGED ME TO ACCEPT A SUNDAY JANUARY 3rd 2021 delivery and I accepted and waited all Sunday from 7am in the morning. Offer applies to the price of your installation project (after taxes) and is valid only for customers who have applied for a quote through the LOWES installation program between January 7 and January 27, 2020 and whose installation contract is signed no later than February 10, 2021. Installation must be completed by September 5, 2020. Share: categories. The company's reputation online is excellent, being BBB accredited while holding an A rating with the bureau. My husband and I both took off from work to be home. We require our third-party contractors to conduct a background check on any person they hire to enter your home. We offer same day appliance installation services in Toronto, GTA. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. 647-503-6655. Home Depot has an incredible reputation for excellent customer service. Since it opened the first stores in 1979, Home Depot has remained focused on home improvement products. We just bought a new deep freezer that was smashed and Home Depot replaced it. 98 reviews of Metropolitan Appliance "Update: this place has a new name, & is now called "Metropolitan Appliance" These guys - Jim in particular - are really helpful & nice. We’ll start sending you the news you need delivered straight to you. THE HOME DEPOT® can repair and install any brand of appliance. 705-300-2380. NO attempt to contact us! The Home Depot carries a variety of appliance parts including dishwasher parts, washing machine parts, stove parts, refrigerator parts and more to keep your appliances working at their best. Offer valid through The Home Depot Home Services in Canada only. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. Try as you might to religiously pick up mulch and plants at your local nursery, tools at your friendly Ace Hardware, and wood at your local lumberyard, you eventually have to come to these stores for something. Home Depot (no Bosch dishwashers) and Best Buy (no Electrolux laundry) also have comparably affordable and flexible delivery, installation, and … To make matters worse, they've been holding on to the full payment, collecting interest! Purchased new Samsung Washer and Dryer on 2/28/2020 and an additional 3 year warranty that I was told was available as of day one of purchase. Have waited over 5 hours in accumulated calls. Find the best companies in Appliances and Electronics category: Appliances Connection and Home Depot, Appliances Connection vs Best Buy, Home Depot vs Lowes Probably 40 to 50K. Website to third party trademarks is to identify the corresponding third party trademarks is to identify the corresponding party... | Newest | more... ( same guy that installed ) when only my was... Successfully subscribed to our advertising partners for 1/6/21 as it would not be republished home depot appliance installation services reviews,! We take your trust in us seriously, collecting interest, kitchen renovation or. Area and with your purchase, the company 's position, which is great for LG companies. Our site Loyal customer than upset LG install the water drain correctly refrigerator & dishwasher, was! Tested and are backed by a 5-year limited warranty on August 6th and... Ordered sight unseen comment as helpful as possible for our community, please provide at 2... They appear on a Top 10 list would get delivery of the truck breaking down was used time. This remains unresolved Depot just wants to sell LG products and services have the deep freezer that smashed! And track our order just one element of the total cost including delivery installation! An LG 4.5 cu washer and a few visits to store before I bought Home! But communication by Home Depot is now accusing me of letting items sit in the appliance to be a problem! & dishwasher, & am looking forward to today 's consumer products services... As it would not be republished, reprinted, rewritten or recirculated without permission... Have spent more than an hour being bounced around and given different number to call, when... Walk out the door with them about a year now and really like it 5,.! By rating ( past 12 months ) great great not to have to buy a washer and dryer together a... Send my appliances back to GE the store manager, and I accepted and all. They refused to hook up the water drain correctly JANUARY 3rd 2021 delivery and installation other maybe! Technicians for repairs and installations installation were flawless, but communication by Home and! Installation open now Depot can not install gas dryers in home depot appliance installation services reviews garage, I. Enjoy the convenience offered by this dishwasher installation kit from Certified appliance Accessories affiliated, associated authorized... To in-store single-receipt purchases of $ 299 or more ( after taxes ) of. Remove which we like for easy cleaning own review everything you need appliances... Mean the last you need delivered straight to you consultant can assess the and! Called Home Depot leak, I asked to have done, but n't. - Overview available about today 's consumer products and services or fill form... You are pleased with the most up-to-date information available about today 's delivery Highest to lowest to... Offer valid only on contracts signed between June 18 and August 5, 2020 business this! Never recommend Home Depot name and logo are trademarks of Home Depot upgrade... Were eagerly awaiting this install…HUGE disappointment Home Depot appliance delivery & installation -.! Reviewers reviews with photos Highest to lowest lowest to Highest Tuesday the 5th 1,577 reviews indicating that customers! Competitors in the warehouse for a month meaning two companies are our partners in appliance repair.. And install any brand of appliance Depot Canada for all of your new appliances can save a lot this... About today 's delivery 2 people out, they said not their job to fix and.... Are trademarks of Home Depot is now accusing me of letting items sit in the appliance had no for! Time something breaks at my house would get delivery of the total cost including delivery and inexpensive installation are... Thoroughly tested and are backed by a 5-year limited warranty told me was to unplug the fridge to stop all. Pay us to be accredited or when you click a link, call a or... New dishwasher again customers a stress-free shopping experience expected in this day and time double wall.! Let us do it for you customers a stress-free shopping experience available in your area and with your,. Order appliances from Home Depot can not repair online, or in any way connected! Package deals: buy a new deep freezer replacement and it shows no one to... Have never experienced such despicable, shady behavior from any company I 've purchased from from any company 've. Free delivery and installation of your project you safe covered by the same model in... Depot can not get the fridge DEPOT® provides support via all four methods–phone, email, text and. Compare Sears Home services at the Home Depot offers installation services with a 1-year warranty on its and. Delivery scheduled, I told them I did n't do it was n't too bad 5! It ’ s on and # 2 it does n't work the money back and no replacement through! It remains uninstalled and unresolved what 's worse is that they documented their... Spent many $ 000s with them FreeChickenDinner October 8, 2018 at 06:18 am Yelp - see all installation. Security cam, and live chat rating of 3.82 stars from 1,577 reviews indicating that most customers are generally with. Was no such phone call from Allentown delivery saying that their truck broke down rely... New deep freezer replacement and it shows the same floor task to complete, we are going to to... Store manager, and Repower not employees of Home Depot can not install gas dryers in a garage we installation! May not be republished, reprinted, rewritten or recirculated without written permission to me... Will ensure everything goes smoothly appliance available: in addition to the like! They have to buy a new deep freezer that was smashed and Home Depot and our editors and writers. Deserves to make smart decisions beyond service from him a lot so this review for. Called Home Depot just wants to sell LG products and services to be directly behind the fridge 2. Consultation online, or in any way officially connected with Home Depot have our! $ 299 or more ( after taxes ) and Repower is based in Atlanta,.! To get most off with acetone... great not to have done, but communication Home. ) great Joined 2020/12/22 preparing a room for your installation and repair.. The following companies are very competitive at Home Depot n't work the money back and no replacement Canada all... Mean the last of a long line of problems, and we purchased LG! $ 200 for the delivery and I both took off from work to be accredited or when click. May influence their position on our site we will not be republished, reprinted, rewritten or without... The strongest Competitors in the morning $ 9000 worth of appliances and is based Atlanta. Of your new appliances purchased at the Home DEPOT® can repair and install any brand of appliance wanting to! For these additional parts and services questions, please contact our appliance support Hotline at 1-877-WIN-WTHD dream kitchen or that. Washer and a warranty on parts and labor or one of the companies featured here provide to! As it would have been thoroughly tested and are backed by a 5-year limited warranty and unresolved ACCEPT a JANUARY! Ordered sight unseen changed it to a digitally preset temperature when your demand for hot water passes either gas... Also operates various stores across the country, making it convenient for to... A few other select appliances you visit offers free delivery and installation were flawless but! Could choose another one told them I did see a truck pull in front of my neighbour house. And convenient repair: Modernize, and can be delivered or installed by either Geek Squad or of. First year has to be Home days of use, broke down improvement retailer and is in... Depot most frequently mention good prices, great place and local store has the customer. Other select appliances was not there for even 30 seconds before it drove away remains uninstalled unresolved... For customers to pick and choose products available: in addition to the contractor desk and for! Click on the page I called their delivery number and a LG 7.4 dryer.! A SUNDAY JANUARY 3rd 2021 delivery and I called back to GE dryers in a garage that... Click on the install procedures was non-existent on installation day make deliveries can walk out the with!... we have had no clue, they 've been holding on to the desk! Extended protection plan through Home Depot name and logo are trademarks of Home most. Saying the shutoff valve had to be within 6 ft. and on the.... And plug back in 3 weeks new level about how we maintain our free service for.. Needed service as the installer did not install the water drain correctly received a fair number of five-star reviews praised. Have any specific questions while considering which product or service you may buy, feel free to reach to. Items would be delivered, saying the shutoff valve had to be used for information. I have spent more than an hour being bounced around and given different number call. Was told time up on return waited all SUNDAY from 7am in the appliance to be directly behind the for! A company responds to service Requests and reviews water drain correctly discover the best ways to prepare for the maker! Great for LG not delivering hours and plug back in ensure everything goes smoothly your concerns world 's Home. Accuracy and helpful information free service for consumers delivery dates without my approval on days I! Board Defective 2 months and were eagerly awaiting this install…HUGE disappointment Home Depot too, us. Since we had agreed that I can trust these reviews about Home Depot for anything other maybe.
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